{"id":8,"date":"2025-12-03T08:31:49","date_gmt":"2025-12-03T08:31:49","guid":{"rendered":"https:\/\/novelglass.ro\/?page_id=8"},"modified":"2025-12-03T08:36:27","modified_gmt":"2025-12-03T08:36:27","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/novelglass.ro\/hu\/politica-de-retur\/","title":{"rendered":"Politica de retur"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8\" class=\"elementor elementor-8\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7302dfcc e-flex e-con-boxed e-con e-parent\" data-id=\"7302dfcc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26a250ca elementor-widget elementor-widget-text-editor\" data-id=\"26a250ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><span lang=\"EN-US\">1. Dreptul de retur<\/span><\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4357ccd elementor-widget elementor-widget-text-editor\" data-id=\"4357ccd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>&#8211; Dac\u0103 nu sunte\u021bi mul\u021bumit(\u0103) de produsele achizi\u021bionate, ave\u021bi dreptul s\u0103 le returna\u021bi \u00een termen de 14 zile calendaristice de la data primirii coletului, f\u0103r\u0103 a fi necesar\u0103 justificarea deciziei.<br \/>&#8211; Acest drept se aplic\u0103 exclusiv persoanelor fizice (consumatori).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e264d90 elementor-widget elementor-widget-text-editor\" data-id=\"e264d90\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><span lang=\"EN-US\">2. Produse care nu se pot returna<\/span><\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1a3f0a elementor-widget elementor-widget-text-editor\" data-id=\"c1a3f0a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>&#8211; Produse personalizate sau realizate dup\u0103 specifica\u021biile clientului.<br \/>&#8211; Produse t\u0103iate la metru (ex. tapet tehnic v\u00e2ndut la dimensiunile solicitate).<br \/>&#8211; Produse desigilate care, din motive de igien\u0103 sau protec\u021bia s\u0103n\u0103t\u0103\u021bii, nu pot fi returnate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c96f78 elementor-widget elementor-widget-text-editor\" data-id=\"6c96f78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><span lang=\"EN-US\">3. Cum returna\u021bi un produs<\/span><\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f8c852 elementor-widget elementor-widget-text-editor\" data-id=\"8f8c852\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Completa\u021bi formularul de retur disponibil pe site sau trimite\u021bi un e-mail la contact@novelglass.ro, men\u021bion\u00e2nd: numele, num\u0103rul comenzii, produsul\/produsele returnate \u0219i motivul (op\u021bional).<br \/>2. Ambala\u021bi produsele \u00een ambalajul original sau \u00eentr-un ambalaj adecvat care s\u0103 le protejeze la transport.<br \/>3. Trimite\u021bi coletul printr-o firm\u0103 de curierat la adresa: [adres\u0103 sediu\/ depozit NOVELGLASS].<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4537551 elementor-widget elementor-widget-text-editor\" data-id=\"4537551\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><span lang=\"EN-US\">4. Costurile returului<\/span><\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37a7152 elementor-widget elementor-widget-text-editor\" data-id=\"37a7152\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>&#8211; Costurile de transport pentru retur sunt suportate de client.<br \/>&#8211; Dac\u0103 produsul este defect sau neconform, costurile de retur vor fi suportate de NOVELGLASS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3177ab6 elementor-widget elementor-widget-text-editor\" data-id=\"3177ab6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><span lang=\"EN-US\">5. Rambursarea banilor<\/span><\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00e3ffa elementor-widget elementor-widget-text-editor\" data-id=\"00e3ffa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>&#8211; Dup\u0103 primirea \u0219i verificarea produselor returnate, NOVELGLASS va rambursa contravaloarea acestora \u00een termen de maximum 14 zile calendaristice.<br \/>&#8211; Rambursarea se face prin aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 la achizi\u021bie, cu excep\u021bia cazului \u00een care clientul solicit\u0103 altfel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2dd2e5 elementor-widget elementor-widget-text-editor\" data-id=\"d2dd2e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><span lang=\"EN-US\">6. Recomand\u0103ri<\/span><\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a50fe61 elementor-widget elementor-widget-text-editor\" data-id=\"a50fe61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>&#8211; Pentru a beneficia de un retur rapid, v\u0103 rug\u0103m s\u0103 trimite\u021bi produsele complete, curate \u0219i \u00een aceea\u0219i stare \u00een care au fost primite.<br \/>&#8211; P\u0103stra\u021bi dovada expedierii coletului p\u00e2n\u0103 la confirmarea finaliz\u0103rii returului.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Dreptul de retur &#8211; Dac\u0103 nu sunte\u021bi mul\u021bumit(\u0103) de produsele achizi\u021bionate, ave\u021bi dreptul s\u0103 le returna\u021bi \u00een termen de 14 zile calendaristice de la data<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-8","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/novelglass.ro\/hu\/wp-json\/wp\/v2\/pages\/8","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/novelglass.ro\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/novelglass.ro\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/novelglass.ro\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/novelglass.ro\/hu\/wp-json\/wp\/v2\/comments?post=8"}],"version-history":[{"count":4,"href":"https:\/\/novelglass.ro\/hu\/wp-json\/wp\/v2\/pages\/8\/revisions"}],"predecessor-version":[{"id":396,"href":"https:\/\/novelglass.ro\/hu\/wp-json\/wp\/v2\/pages\/8\/revisions\/396"}],"wp:attachment":[{"href":"https:\/\/novelglass.ro\/hu\/wp-json\/wp\/v2\/media?parent=8"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}